GENERAL CONDITIONS
LEGAL ADVISE
The intellectual property rights of the online services of FABRICA ELECTROTECNICA DE DISEÑOS EXCLUSIVOS, S.L. (FEDE) and its content belong to that company or, where appropriate, to third parties .
The user can visualize all the elements, print them, copy them and store them on the hard disk of his computer or on any other physical support provided as long as it’s exclusively for his personal and private use. For the use of commercial purposes of the contents of the web, its distribution, as well as its modification, alteration or decompilation, a prior permission from FEDE is required.
The user undertakes to make appropriate use of the contents and services that FEDE may offer on its website
https://fedeswitchandlight.com and not to use them to engage in illicit activities or activities contrary to the good faith and legal order.
With the aim of improving the website, FEDE reserves the right to make the modifications it deems appropriate, being able to change, delete or add both the contents and services it provides and the way in which they are presented or located.
FEDE authorizes mentions of its contents in other websites, with the treatment they consider, as long as they do not reproduce the contents of the FEDE website
https://fedeswitchandlight.com . In the case of having a hypertext link to any of its pages, the user must know that he is entering the website of FEDE and must see his URL in his browser. If FEDE detects the breach of the above conditions and any misuse of the contents presented on its website, it reserves the right to exercise all necessary civil and criminal actions.
ACCEPTANCE
Access to the website
https://fedeswitchandlight.com attributes the condition of user and implies full and unreserved acceptance by the user of each and every one of the terms and conditions included in this disclaimer.
The content of this disclaimer may be modified, so the acceptance thereof by the user shall apply to the version of the disclaimer published by FEDE at the time when the user accesses the website. Consequently, each time the user accesses the site, they should carefully read this disclaimer.
The use of certain services offered through the website
https://fedeswitchandlight.com may be subject to special conditions, which, as appropriate, may replace, complete and/or modify this disclaimer. Access to these services implies acceptance of the specific terms and conditions established for said services. Consequently, the user must carefully read the specific terms and conditions of service each time they access the website.
Access to the website
https://fedeswitchandlight.com is also subject to all notices, terms and conditions of use and instructions made known to the user by FEDE to replace, complete and/or modify this disclaimer.
TERMS AND CONDITIONS OF USE
The user agrees to use the utilities and/or services offered by FEDE on the website
https://fedeswitchandlight.com in accordance with the law, this disclaimer, the specific terms and conditions published for certain services and other notifications and instructions made available, as well as morality and generally accepted good conduct and public order.
All trademarks, trade names or logos of any kind appearing on the website and which identify FEDE are owned by this company. In addition, the intellectual property rights on the content of the website correspond to FEDE, as stated in the copyright statement, so they may not be used by the user beyond what is necessary for access to the utilities and services provided through the website, unless otherwise authorised by FEDE.
The responsibility for determining the content and services to which minors may access lies with the people who are in charge of them. As on the Internet it is possible to access content which may be inappropriate for minors, users are hereby informed of the existence of computer programs which limit or control the content that can be accessed by minors.
INTELLECTUAL / INDUSTRIAL PROPERTY
FEDE reserves all rights relating to the intellectual and industrial property in its products, knowledge and technology against third parties for all the information, drawings, plans, software, services and materials that accompany an order or proposal. Their use by the Purchaser is prohibited except where expressly authorized by FEDE. Any license for use or other method of sharing the results of the intellectual/industrial property rights must be expressly agreed in writing this being understood as not in any way having been granted unless agreed to the contrary in such terms and conditions.
RESERVATION CLAUSE
FEDE shall not be obligated to fulfil this agreement if such fulfilment is prevented by any impediments arising out of national or international foreign trade or customs requirements or any embargoes or other sanctions.
LIMITATION OF LIABILITY
FEDE will not be liable for indirect damage and harm, such as loss of profits, stoppage and/or loss of production and/or of data. Similarly, FEDE will only be liable to the Purchaser for the direct damage and harm that it causes in complying with its obligations up to a total and accumulated sum equivalent to 10% of the contract or order price. In the event that penalties have been contractually agreed these will be limited to 10% of the contract or order price and will be considered the sole financial liability of FEDE for any breach. A single claim cannot be liable to both penalization and claims for damages. The contents of this clause will take precedence over any other future agreement appearing in an order or contract, except where the agreed waiver set out in this condition 10 is expressly revoked in that agreement.
RIGHT TO OBLIVION
If you have any concerns regarding the privacy of
https://fedeswitchandlight.com , please send us a communication. FEDE informs the User about the possibility that it assists to exercise the rights of access, rectification, opposition and cancellation of personal data collected by FEDE. The rights of access, rectification, opposition and cancellation may be exercised by the User, and in his case who represents him, by written and signed request addressed to the following address: Avda Llenguadic 47, 08915 Badalona, Spain. Said request must contain the following information: name and surname of the CLIENT connection, address for the purposes of notifications, photocopy of the National Identity Document or Passport, and request in which the request is specified. In the case of representation, it must be proved by a reliable document.
THIRD-PARTY SERVICE PROVIDERS
We hire other companies and individuals to perform certain functions on our behalf. Some of the functions they perform can be:
Send packages – UPS, DHL, SEUR
Send commercial communications, Newsletter – MAILCHIMP, HUBSPOT, MDIRECTOR
Perform data analysis – GOOGLE ANALYTICS, GOOGLE ADS, FACEBOOK PIXEL
Process credit card payments – SHOPIFY PAYMENTS, PAYPAL, BANK TRANSFER
They will have access to the personal information necessary to perform their functions, but they will not be able to use it for other purposes. In addition, they must treat personal information in accordance with this Privacy Notice and the applicable legislation on data protection.
PAYMENT METHODS
We offer 3 ways of payment:
- By bank transfer: the Order will be sent once your deposit has been deposited in the FEDE account.
- By PayPal : PayPal customers can pay through PayPal by entering their email and password accordingly. Important: Security and Privacy: PayPal is the most reliable, secure and fast way to make payments online. PayPay makes the collections directly to the client, FEDE at no time will have access to the bank details of this one. PayPal enters the money and sends us the necessary data to process the order (name, address)
- Shopify Payments (Debit or credit card) – The POS terminal (SIS) is a device prepared to work in a totally secure way within the sales operation through the Internet. Implements SSL in all communications that prevent the interception of information by third parties. Therefore, confidentiality is assured in all communications that are established during the transaction. It also enables mechanisms to verify the authenticity of the origin of the transactions. This prevents the manipulation of data by third parties and guarantees the integrity of the transaction.
LINK TO SHOPIFY AND FINAL PURCHASE PROCESS
Some of the products available on the website https://fedeswitchandlight.com will be linked to the Shopify platform. In these cases, the user will be redirected to a secure environment within Shopify, where the purchase and payment process will take place. FEDE is not responsible for the data provided to Shopify or the processes managed by this platform, as the final purchase will be completed directly within Shopify. It is important for the user to review Shopify's terms of purchase and privacy policies before proceeding with payment.
PRIVACY POLICY
In relation to the services available to users through prior registration, all data is kept in the strictest privacy in accordance with current legislation. FEDE complies with this legislation regarding the protection of personal data of its users and keeps them in the strictest confidentiality in accordance with the provisions of Organic Law 15/99 of December 13, 1999 on Protection of Personal Data (LOPD), as well as in the provisions of the Law of Services of the Information Society and Electronic Commerce (SSICE) law 34/2002 of July 11th.
The user registered in the services of the FEDE website may at any time exercise the rights of access, rectification and cancellation in the terms provided in the LOPD and other rules that develop it. The user can do it by email info@fedelighting.com requesting access, cancellation or rectification of his data.
FEDE ensures the strictest confidentiality in the collection and processing of data provided by its users through the Internet or any other means.
The data provided by users will be used only for the purposes described in the subscription form itself and determined by each user.
COOKIES POLICY
USE OF COOKIES
On our website we use our own and third-party cookies (Google Analytics) to improve your user experience and collect statistical data about the use of our website by users. The cookies are only associated with the browser you are using, so that no personal data is stored about the user who visits our website. You can configure your browser to notify and / or reject the installation of cookies, without affecting the user’s ability to access different areas of the website, except the technical support chat service.
If you browse our website, you will be accepting the use of cookies under the conditions established in this Cookies Policy. This policy can be updated, so we invite you to review it on a regular basis.
WHAT ARE COOKIES?
They are small data files that the Internet server sends to the device with which you connect to our websites and which it archives. They are associated only with your browser and do not provide personal data by themselves. Cookies can not damage your device and are also very useful, as they help us identify and resolve errors.
If you want more information about its operation, we recommend you visit www.allaboutcookies.org and www.youronlinechoices.eu.
SOCIAL NETWORK COOKIES
Our website includes buttons that users can use, in a simple and intuitive way, to link and share certain content on social networks such as Facebook, Twitter, Google+, LinkedIn or Pinterest. This functionality involves the use of cookies that link to the web pages of these social networks, storing the information only in them.
CONFIGURATION OF COOKIES
You can consult the steps to disable the installation of cookies in the “Help” section of your browser: Microsoft Internet Explorer, Google Chrome, Safari, Mozilla Firefox and Opera.
Many browsers allow you to activate a private mode through which cookies are always deleted after your visit to the web. Depending on each browser this private mode can have different names. Below you will find a list of the most common browsers and the different names of this “private mode”:
Microsoft Edge e Internet Explorer – InPrivate Google Chrome – Incognito Safari – Private Navigation Firefox – Private Browsing Opera – Private Navigation
RETURNS
Only material previously authorized for return by FEDE | Indele will be accepted. In addition, the material being returned must comply with the following conditions:
- Complete boxes with the original packaging, labelling and seals.
- The material belongs to products appearing in the current catalogue.
- The material was supplied in the 12 months leading up to the request to return it.
Under no circumstances will the return of special materials and products be accepted, nor can products sold in promotional campaigns be returned.
Returns will always be delivery paid by the Purchaser and depreciation will be applied to the current value of the material on the basis of the time that has passed between the material being supplied and returned. Minimum depreciation is 25%.
PERIOD FOR EXERCISING THE RIGHT OF WITHDRAWAL:
The consumer and user shall have ten working days to exercise the right of withdrawal. In this case, the company is not liable for refund costs. If the products are damaged by inadequate packaging, such damages will be quantified and deducted from the total refund.
JURISDICTION
Any disputes arising will be settled under the Arbitration Rules of the International Chamber of Commerce by an arbitrator appointed in accordance with those Rules. The arbitration shall be arbitration-in-law and shall be held in Barcelona.